Sephora's new colour-coded shopping baskets are an introverts dream
If you're socially anxious or introverted, brick-and-mortar shopping can be a nightmare
Anyone who’s had to say “I'm just having a look” over and over again to an overly-earnest sales person knows the struggle. Either you're in a rush, you already know what you want or you could be trying to avoid a potentially anxiety-inducing interaction.
If you've ever wished you could hold up a sign that says “please leave me alone”, soon you might be able to.
Well, kind of.
A twitter user named Cami Williams was shopping at a Sephora in Europe when she saw their new colour-coded shopping system:
With nearly 250,000 likes, clearly the photo struck a chord with many twitter users echoing Cami's sentiment:
Do you think colour-coded baskets would make shopping easier?
96 Member Comments
I honestly love this idea I for sure know what i want when i walk in and i have at least 5- 6 workers ask me if im ok i mean yes that is there job but when i know what i need i like to get it over and done with.
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I think it's a good idea but i'm not sure if it's that smart from a business perspective, as assistance from staff can encourage customers to make purchases that may of otherwise not . I would also get anxiety about which basket to pick aha
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I LOVE THIS IDEA! I hate it when shop assistants try to be "helpful" - I know they're given instructions to approach customers, but I don't want to be bothered.
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love the concept I feel so awkward when I'm makeup shopping and someone's standing near me watching every move I do I tend to feel pressured and purchase any shade of products so I don't have to be in store for long and get home and cant wear the product because its to light or to dark.
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I would be interested to see if this actually improves their overall service in-store.
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This image was doing the rounds a while ago... I personally think they're not a great idea but each to their own.
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Agree the idea is certainly good for more circumstances however could also cause some issues
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Love it! I get so anxious when staff constantly ask what I am looking for.
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As an anxious introvert I love this idea.
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I do answer because I like to treat people with courtesy and respect, but still think customer service is lacking....
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That’s fair enough chrystalage
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I think its a great idea! I hate walking into somewhere and getting the "Hi., how can I help you" the moment I walk through the door. It's so annoying... No you can't help me if I want you to I will ask.. now bye bye!
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I think it might get a bit confusing for someone like me who usually wants to be left alone while browsing but then needs someone to help if I see something I like... I suppose you just have to go and grab someone at the end.
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Pity Sephora in Australia is still stupidly overpriced.
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cool, just need one in WA now
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I agree SAE, WA seems to miss out on these big stores. But I do like the colour coded baskets.
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Yes we can only hope, I read Mecca in the Perth City has gone now too
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Yes it has, I read a news article about that store, it was becoming unsafe for the staff to work there. They were being threatened by shop lifters :-(
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Yes it was sad really, I haven't been in tot he city for ages, and last night on the news they were saying they are offering 3 hours free parking on the weekeends
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